Today, business is all about providing great experiences. They even have names for it, like CX (customer experience), UX (user experience) and EX (employee experience). In that vein, we’d like to talk about another VIX (very important experience)—the RX (relocation experience).
Okay, so we made that last part up, but it really is important.
Research shows that, when businesses deliver superior experiences, revenues soar. Happiness = profits. So, if you want to set your relocating employees up for success, you’ll give them an outstanding RE.
Fortunately, enhancing the relocation experience isn’t rocket science. Or at least, it isn’t as complicated as those others. We say this with authority, because at UrbanBound, we’ve made it our mission to understand—and deliver—exceptional relocation experiences.
We could talk about this all day (and frankly, we do). But we know you don’t have time for that. So, we’re pleased to bring you our five-step, three-minute guide for creating the world’s most-excellent RE.
Your employees are all undoubtedly awesome, but they’re all different, too. Ideally, your relocation benefits should be structured in a way that each of them can craft a personalized relocation plan that works for them, their families, and all their stuff.
In other words, rather than dictate how to spend their relocation allowance—like rigid, old-school relocation policies do—let them make their own choices.
For example, not everyone needs a full-size moving van. Some may prefer to rent a small, DIY trailer. Similarly, some folks may need short-term housing; others won’t. The more flexible your relocation benefits are, the better your employees can use them—and that translates to calmer, happier employees.
According to the Society for Human Resource Management (SHRM), providing the workforce with advanced, user-friendly technology is one hallmark of a superior employee experience. That goes for relocation, too.
However, some relocation management providers are still using byzantine manual processes. Assuming that your new hires and transferees are tech-savvy, that’s just not going to cut it. They expect—and deserve—fast, easy relocation software that puts everything at their fingertips, including: