Retaining Healthcare Workers: 6 Ways to Improve Work Culture

Want to improve your job experience and help retain your healthcare workers? We can help! In these extra stressful times for hospitals and staff, it’s important to create a positive working environment. Fortunately, this is easier than you think to accomplish!

Here’s 6 things to ensure you’re on your way to building a great work culture: 

Look for Opportunities for Encouragement

If positive and helpful attitudes can improve patient recovery, imagine what they can do for your staff! Providing opportunities for praise and recognition breeds teamwork, a sense of belonging and an overall positive work environment.  

Beginning of shift meetings can be a great time to give high fives for jobs well done and updates on policy changes. Remember, small encouragements can leave a big impact.

Establish Mentorship Programs Within Your Organization

Mentorship Programs can help with work related questions, but can also help ease tensions among staff. 

Mentoring requires clarity, communication, and commitment. When you have a clear purpose, open communication, and a standing commitment to each other, healthcare workers feel more at ease. They know they’ll have the opportunity to address rising issues with someone they can trust.

Keep the Lines of Communication Open

Did you know that an estimated 90% of all conflicts are due to simply misunderstanding each other? That means that only 10% of problems are actually a problem. Your healthcare worker doesn’t have time for petty disputes. Keeping the lines of communication open among staff can help curb some of those unnecessary conflicts. 

Having a set time at shift change to address rising issues can de-escalate healthcare workers that know they’ll be heard at a certain time. 

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  • Show Compassion to Build a Positive Work Environment 

Wouldn’t you love it if everyone in the healthcare industry approached problems with compassion? Think about the uplifting effect this would have from the janitor to the CEO and as a natural result - the patients. Fortunately, this is easy to accomplish, just follow these easy steps:

    1. Acknowledge the problem - A simple acknowledgment is the first step in making someone feel cared for.
    2. Help them find the source of their issue - Most likely, it’s something out of their control. They need to be encouraged that their feelings are valid and the issue will pass.
    3. Picture yourself in their shoes - The best way to show compassion is by visualizing how the problem would make you feel. How would you want to be treated? That is probably how you should treat them.
  • Be the Example

Humans naturally mimic those around them. If you’re kind and positive, your nurses and staff will pick up on that. Your great attitude will encourage them to give the same treatment to each other. It’s an easy and effective way to improve the employee experience.

  • Show Appreciation

A big part of job satisfaction is feeling appreciated. Celebrating life’s little victories can put a smile on nurses and doctors faces. This happiness then spreads to the patients - it’s a win/win!

Shouting out employees that go above and beyond at shift change and acknowledging birthdays are also simple and effective ways to show staff that you appreciate them.

Elevate the experience - dive deeper into aligning employee experience with patient care.

Human Resources Today