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Show Compassion to Build a Positive Work Environment
Wouldn’t you love it if everyone in the healthcare industry approached problems with compassion? Think about the uplifting effect this would have from the janitor to the CEO and as a natural result - the patients. Fortunately, this is easy to accomplish, just follow these easy steps:
- Acknowledge the problem - A simple acknowledgment is the first step in making someone feel cared for.
- Help them find the source of their issue - Most likely, it’s something out of their control. They need to be encouraged that their feelings are valid and the issue will pass.
- Picture yourself in their shoes - The best way to show compassion is by visualizing how the problem would make you feel. How would you want to be treated? That is probably how you should treat them.
Be the Example
Humans naturally mimic those around them. If you’re kind and positive, your nurses and staff will pick up on that. Your great attitude will encourage them to give the same treatment to each other. It’s an easy and effective way to improve the employee experience.
A big part of job satisfaction is feeling appreciated. Celebrating life’s little victories can put a smile on nurses and doctors faces. This happiness then spreads to the patients - it’s a win/win!
Shouting out employees that go above and beyond at shift change and acknowledging birthdays are also simple and effective ways to show staff that you appreciate them.
Elevate the experience - dive deeper into aligning employee experience with patient care.