Before partnering with UrbanBound all relocations at DPR were managed by the Human Resources team and administered by Regional Managers. With a decentralized structure and no relocation guidelines, the benefits offered to employees varied based on manager discretion and individual needs.

This approach left the Human Resources team with no way to track the number of relocations in progress, the benefits offered to each employee, or the relocation spend per employee. Both Regional Managers and the Human Resources team spent valuable time answering questions from relocating employees and providing support where possible. Relocating employees and their families were responsible for finding answers to any questions that couldn’t be answered by their DPR co-workers.