Customer Reviews

See what our customers have to say about UrbanBound 

As the first tech-driven relocation management company, UrbanBound is revolutionizing corporate relocations by putting the power back into the hands of employers and their employees. But you don’t have to take our word for it! We’ve been helping Fortune 500 companies and fast-growing start-ups offer competitive relocation benefits, regardless of their size and budget through exceptional customer support, self-service software with real-time reporting, and flexible relocation policy building.

We’ve helped customers in a variety of different verticals, providing them with a reliable solution that gives them the results they need. See why our customers turn to UrbanBound to assist with employee relocation!

Catherine J.

Cutting-edge technology; customizable solutions; expert and energetic relocation consultants; equal beautiful-looking outcomes. I was impressed from day 1 and all along when working with UrbanBound.

Kelsi C.

UrbanBound’s software makes it easy to see where the employee is with their relocation. They are also quick to respond when we need clarification.

Ahmadu G.

We really love the ease-of-use and accessibility the platform offers. Once we upload a candidate, we rarely have to worry that relocation will be taken care with the best possible client-service.

Laney T.

The client service is incredible. UrbanBound responds immediately and are always going the extra mile.

Customers love us on Capterra

Excellent Customer Service

Using UrbanBound is nearly effortless from the administration perspective. The customer service provided by everyone involved with our account has been responsive and a true champion of policy. In addition to the great service, they also provide frequent updates on how the program is performing, provide recommendations, and execute on behalf of the company. I have dozens of amazing things to say about using UrbanBound for our relocation services!

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Verified Reviewer

Information Technology and Services,
1001-5000 employees
Used the software for: 1-2 years

Overall Rating

Ease of use

Customer Service

The best customer service!

The team's secret sauce is its ability to grow amazing relationships. I've heard time and time again that our employee's UB Partner was absolutely amazing. In addition, our Recruiting team truly enjoys our time with the UB internal team. Best meeting of the quarter!

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Robynne L.

Recruiting Manager
Food & Beverages, 201-500 employees
Used the software for: 1-2 years

Overall Rating

Ease of use

Customer Service

Have really enjoyed working with UrbanBound!

It's super easy to use and to get a new hire set up. Great interface that is intuitive and can track employees. The team is very communicative with updated budgets or any delays in the moving process, etc.

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Madeline S.

Recruiter
Internet, 201-500 employees
Used the software for: 1-2 years

Overall Rating

Ease of use

Customer Service

Find out how customers are using UrbanBound.

Human Resources Today