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2. Keep a Pulse on Intern Satisfaction
Making data-driven decisions can help you and your team make incremental, effective changes from semester to semester. Collecting and focusing on the right data and its sources keeps your team accountable for the mutual successes of your internal teams and your interns.
That’s why it’s important to routinely survey your interns during the span of time they are spending at your organization. Information you gather from their initial experiences can (and will) differ from their thoughts at the conclusion of the semester. Staying engaged with their responses throughout the process can tell a story about how successful your program is, and where there are actionable opportunities to improve. For example:
- Was the onboarding process comprehensive and helpful?
- How long did it take to get settled in your role?
- On a scale of 1 to 10, rate your satisfaction with the range of projects you worked on.
Interns who feel their experience was a positive, formative journey can become natural brand ambassadors. They’ll speak fondly of their time spent at your organization and recommend it to peers, and, if given an offer, they will more likely become a long-term, full-time employee.