Prior to working with UrbanBound, Dollar Shave Club administered relocation benefits on a case-by-case basis. New hires relocating for Dollar Shave Club typically received a lump sum benefit disbursed after the employee started work — resulting in the employee fronting all costs. Without a standard process, administering relocation benefits was also very time consuming and subsequently expensive. Relocations were managed by Finance, but at times required involvement from HR, Payroll, Legal, and C-Level Executives.

With a growing workforce, Dollar Shave Club wanted a scalable, yet flexible solution to support relocating employees and reduce ramp up time in their new positions. They knew that with a structured program in place they could remove relocation as a hiring barrier, expand their recruiting efforts, and fill positions faster.