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Mistake #5: Forgoing a Program Tracking Process
Of course, you want to monitor how much you’re spending on relocations, but that’s just the tip of the iceberg.
You’ll also want to monitor how satisfied employees are with their relocation experience, how long they stay with the company and more. This allows you to assess your relocation program’s value—something you’ll want to start tracking on Day One.
A good relocation provider will automatically provide you with these kinds of valuable reports and analytics—make it part of your selection criteria.
Mistake #6: Settling for a Skimpy Supplier Network
Remember how we said every employee’s move is different? For this reason, you need a diverse supplier network—one that can accommodate all size moves and housing situations.
Here’s a dirty little secret: some relocation providers are affiliated with specific moving companies. They may require your employees to use their mover, even if it costs more than needed or is a poor fit.
Similarly, some realtors may be all about home-buying, but not servicing renters. That’s why a diverse supplier network is so important—and another item for your punch list.
Mistake #7: Making Tech an Afterthought Instead of a Priority
Chances are, the people you’re relocating are sophisticated professionals. They rely on technology and expect to conduct business online, on their own terms.
It may shock you to know that traditional relocation companies are far from tech-based—that most arrangements are still handled the old-fashioned way: laboriously, by phone, during business hours.
However, there are tech-based relocation companies out there—like UrbanBound. These enable employees to plan their relocation online, while providing employers with transparency into their program. Needless to say, they’re much more affordable, too.
When building your relocation, obviously, it’s in your interest to check out both approaches.
At the end of the day, you want a relocation program that will please and impress your relocating employees as well as HR and senior management—and that will speak well about your business and the way it operates.
Want more guidance on building a great relocation program? We’re happy to help.