Stay up to date
Subscribe to the blog for the latest updates
Post-Tech: Modern, Digital Relocation Services
In 2011, the first relocation management software appeared on the market—a response to the growing complexity of relocation, the preferences of tech-savvy employees and skyrocketing costs.
Modern relocation software allows employees to plan and manage their entire move online, allowing them to:
- Get quotations and book the services of movers, realtors, lenders right from their portal
- Automatically track their benefits/expenses in real-time
- Get to know their soon-to-be city and employer
And relocation software benefits employers, too, by enabling them to:
- Oversee their program status and costs in real-time, via a program dashboard and reports
- Simplify document and tax management—electronically
- Dramatically cut costs, thanks to the cost-efficiencies of technology and automation
Furthermore, because tech-based relocation providers generally charge for software license fees (rather than tack-on commissions), it not only multiplies savings, but creates a savings-focused mindset.
However, some say that even the best technology can’t compensate for the human touch. What if an employee has questions or runs into trouble? Will this imperil their relocation experience?
Striking the Balance between Touch and Tech
Fortunately for employers and employees, this isn’t an either/or choice. Some traditional RMCs are starting to incorporate more technology into their processes, while some tech-based providers are enhancing their software with limited access to live specialists.
Best of all, at UrbanBound, synthesizing touch and tech has always been our guiding principle.
We pioneered tech-based relocation in 2011—read our origin story!—and have always been the largest software-based relocation provider. Every relocating employee under our care receives their own personalized benefits portal, as well as a dedicated relocation specialist to guide them on their journey. Their employers enjoy similar support.
Our software and services complement all types of relocation policies, from fully-covered executive plans to formerly unsupported lump sum disbursements—thanks to our UB Marketplace solution. In addition, our clients typically see savings of up to 66% when they switch from a traditional RMC, while employee satisfaction increases.
Keep in mind: as younger generations of employees increasingly receive relocation opportunities, the demand for tech-based relocation services will only continue to grow.
However, software will never replace the human touch—and at UrbanBound, it never will.