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Fail #3: Your Provider Network Is a Joke
Chances are, you’ve never asked how your relocation company’s provider network came to be. But here’s why you should.
Under an ideal arrangement, relocation companies will:
- Vet their providers and keep a close eye on their performance
- Cut competitive deals with providers, saving you money
- Offer a range of providers with different specialties—moving companies, real estate agents, lenders, etc.—to meet various employee needs
However, some relocation companies aren’t focused on providing a quality experience to employees or saving employers money. Rather, their priority is making money, by tacking commissions—aka markups—onto their providers’ fees.
So, don’t let the last laugh be on you. Insist on transparency. Ditch the markups.
Fail #4: You Keep Employees in the Dark
A recruiter’s job is to sell candidates on the job—your location, not so much.
Worse yet, traditional relocation companies aren’t really equipped to give relocating employees the granular information they crave about their new city—from identifying the best neighborhoods and schools to offering newbies the inside scoop on commuting, etc.
But modern, tech-based providers can, all via one easy-to-access hub. For example, in addition to providing extensive, validated hyperlocal information, UrbanBound’s platform includes a section of tips and insights from coworkers that give new arrivals the inside track, so they acclimate faster.
Fail #5: You’re Kind of in the Dark, Too
If you’re relocating employees the old-fashioned way, you probably don’t have a good day-to-day sense of how your current relocations are progressing or how much you’ve spent year-to-date.
Another benefit of a software-based relocation program is that it tallies your spend in real-time, provides status updates on-demand—and even asks relocating employees to rate their experience after the fact.
This comprehensive reporting allows you to better manage your budget and continually find ways to improve your offerings.
All this means you’ll always be on top of your relocation program—and it will never stink again!